MADE IN ITALY. ENJOYED WORLDWIDE.
Direct from Italy, delivered worldwide to your door.
Check the estimated transit time on checkout based on your address.
EXCLUSIVE GIFT PACKAGING
Elegant and protective gift wrapping for each bottle
YOUR PERSONAL TOUCH
Add an elegant greeting card with your personalized message inside
DELIVERY & AGE REQUIREMENTS
ADULT SIGNATURE REQUIRED: Packages cannot be left at the door. We cannot ship to P.O. or APO/FPO boxes and you can choose to ship to a Business Address or to a Residential Address. If you are not available upon to the delivery, our couriers will leave a delivery attempt and will made a total of three free attempts to deliver your shipment.
You'll receive via email updates on the shipping status automatically, but you can find the tracking number also on your "ACCOUNT" page clicking on the ORDER #. Anyway, if you ever have any questions or concerns regarding the tracking of an order, please email us at email@example.com
returns & exchanges
If we send you the wrong wine, we'll arrange to have the wine returned to us. If this happens, please email our Customer Service team at - firstname.lastname@example.org.
What if my products arrives broken or a wine is spoiled? Shop risk free! We provide a 100% HAPPINESS GUARANTEE. Should your product be faulty in any way, we would ask that you contact us to arrange a refund or have a new order shipped to you.
shipping policies & rates
All our shipments are entrusted to the best courier: FedEx, UPS, DHL etc. All our wines will be transported with appropriate packaging and covered by insurance policy (included in the purchase price, no extra fee needed) that fully protects the customer in case of breakage or loss during transportation. Shipping cost and time will be automatically calculated during the checkout process depending on the quantities and delivery area.
PACKAGING - All shipments are packed in Expandable Polystyrene specially designed to prevent label scuff, fully cushion and completely surround the bottles providing an outstanding insulating effect greatly reducing any chance of baked wines.
How long will shipping take? Transit time is calculated at checkout and it may vary depending on ZIP code, and it is calculated using Business Days, meaning Saturday and Sunday don't count toward the transit time.
Usually, Delivery Time for Standard Delivery Fulfillment are:
- Orders shipped to Italy and Europe should arrive within 3-5 business days
- Orders shipped to the USA should arrive within 10-15 business days
Orders shipped to Asia and Oceania should arrive within 7-10 business days