Cheers delivered right to your doorstep. Get comfy! 

SHIPPING POLICY

After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 8 am CET will not be shipped out until the next business day. If you order after 8 am CET on a Friday, your order will likely be shipped out on the following Monday.

DELIVERY TIMES

Italy 2-3 business days
Europe 5-7 business days
USA 15 business days
Asia 7-9 business days
AU, NZ 7-10 business days 
A business day is considered every official work day of the week. These are the days between and holding from Monday through Friday, and do not include public holidays and weekends. (1 wk = 5 business days)

JOIN THE REVOLUTION IN THE INDUSTRY

The one where we ring your doorbell to deliver the products of your choice. With no middlemen, because we deliver directly to you from the winery in the heart of Italy. This is how we imagined, and still, believe, your shopping experience should be.

Despite our humble beginnings, where we packed and tied each box with ribbons in our small 'Bottega', we dedicated our time and undivided attention to detail to ensure our packages were delivered with love. With the growth of our family, we’ve had to ask for a little help the experts in logistics to ensure you receive your orders in perfect conditions, on time, every time. From the comfort of your home, ordering your new favorites is made easy.

Thanks for believing in us!

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TRACK YOUR ORDERS

You'll receive updates on the shipping status automatically via email and/or Messenger/SMS, but you can find the tracking number also on 'My Account' page and clicking on the Order '#'.
Anyway, if you ever have any questions or concerns regarding the tracking of an order, please email us at —tracking@fratellisaraceni.com

AGE REQUIREMENTS

An adult signature is required. Packages cannot be left front door due to the local regulations and we cannot ship to P.O. or APO/FPO boxes. You can choose to ship to a Business Address or to a Residential Address. If you are not available upon to the delivery, our couriers (UPS, DHL, or FedEx) will leave a delivery attempt and will make a total of three free attempts to deliver your shipment.

 

The whole process is great and easy. Exceptional service and great wine.

— Virginia L.

Besides the flavor?! Great customer service, your shipping is amazing and I have to say... the bottle itself is majestic!

— Iris N.