Frequently Asked Questions
Can't find your answer here? Email us at info@fratellisaraceni.com or message us on Instagram or Facebook — we reply fast.
CONTACT
Email us at info@fratellisaraceni.com or send a direct message on Facebook Messenger or Instagram — we're here to help.
ORDERING & PAYMENT
Browse our red, white, rosé, brut bubbly and sweet bubbly wines and add them to your cart, or take the guesswork out of it with one of our Discovery Packs. You don't need an account to check out, but creating one makes tracking shipments and re-ordering easier. Please send wine orders to an address where someone 21+ will be available to sign.
We accept American Express, Visa, Mastercard, Discover and Diners Club credit and debit cards, as well as Apple Pay, Google Pay, PayPal and Shop Pay.
Absolutely. You can mix single bottles into your own custom case, or choose one of our ready-made packs of 6, 9 or 12 bottles — some single-varietal, some mixed. All delicious.
Yes — just add your note in the text box that appears after you add items to your cart. If you need help with this, or forgot to include a note, contact us and we'll take care of it.
SHIPPING & DELIVERY
Shipping times vary by destination (you'll see an estimate at checkout), and typically range from 2 to 7 business days.
We charge a flat shipping rate of $15. Order 6 bottles or more and shipping is on us — look for the free shipping progress bar in your cart. An additional charge may apply for deliveries to HI, AK and PR.
Yes, we ship worldwide. International orders may be subject to customs duties or import taxes charged by the destination country, and delivery times and adult-signature requirements can vary by region.
We'll email you a confirmation with tracking information as soon as your order ships. If you have any questions about your package, just get in touch.
Yes — someone 21+ must be home to sign for wine shipments. We strongly recommend a business address for the first delivery attempt, to help make sure it arrives without a second trip.
We can ship to business addresses — in fact, it's the most reliable option, since all deliveries require an adult signature. We're unable to deliver to PO Boxes. Depending on your area, our carriers are UPS or FedEx; if you won't be home to sign, UPS Access Point or FedEx Hold at Location let you arrange pickup nearby on your own schedule.
We take real care packing every shipment, but accidents happen. Contact us as soon as you notice a damaged or missing bottle and we'll sort out a replacement.
WINE INFO
Our wines are vegan-friendly — we don't use any animal byproducts in the fining process.
All wine contains some sulfites, a natural byproduct of fermentation. Ours stay well below the legal maximum — just enough to help the wine travel safely to you.
It's genuinely the wine, not a filter or a lighting trick — read the full story on what makes it that color.
Whatever the occasion, there's a Saraceni for it — sparkling sweet to dry, red to white, rosé to spritz. Uncork your favorite and let the sweet life begin.


